Services

Services & maintenance

We don't just install lifts — we look after them. From the first survey to ongoing servicing, repairs and compliance, one accredited team supports your lift through its whole life. We work with homeowners, trade, and commercial clients across the North East and beyond.

  • Supply & installation

    We supply and install the full range of lifts — home lifts, platform lifts, stairlifts, passenger, goods and cabin lifts — from leading European manufacturers. Every job starts with a free survey and ends with a clean, professional fit, a full handover and minimal disruption to your home or building.

  • Servicing & maintenance

    Planned maintenance keeps your lift safe, reliable and compliant — and on brands like Aritco it's what keeps the manufacturer warranty valid. Choose one of our maintenance packages below, or we'll tailor a schedule to exactly how your lift is used.

  • Repairs & breakdowns

    If a lift develops a fault, we get it going again quickly. Our engineers carry the relevant diagnostic tools to investigate thoroughly, work across all the brands we supply, and can source parts from our own stock or direct from the manufacturer.

  • LOLER thorough examination

    Passenger and platform lifts are lifting equipment under LOLER 1998, which means a thorough examination at set intervals (typically every 6 or 12 months). We arrange, carry out and fully document these, so building owners and managing agents stay compliant without the hassle.

  • Modernisation & upgrades

    An ageing lift often just needs new controls, a refreshed cabin or updated safety systems — not a full replacement, and usually at a fraction of the cost. We'll assess honestly what's worth keeping and what's worth upgrading.

  • Advice & surveys

    Not sure what you need? Book a free, no-obligation survey and get honest, impartial advice — the right lift for your space, access needs and budget, even if that turns out to be a smaller job than you expected.

Our maintenance packages

Pick the level of cover that suits your lift — or ask us to tailor a package to your exact needs.

  • Basic

    Essential cover to keep your lift healthy and your warranty valid.

    • 2 services per year
    • In line with manufacturer stipulations
  • Standard

    Servicing plus compliance — ideal for platform lifts in public buildings.

    • 2 services per year
    • 2 LOLER inspections per year
  • Elite

    Fully comprehensive cover for total peace of mind.

    • Unlimited callouts
    • 4 services per year
    • 2 LOLER inspections per year

LOLER certified inspections

LOLER inspections are compulsory for platform lifts in UK public buildings, and are required every 6 months. We carry out LOLER Thorough Examination inspections and provide a full report on any action to be taken.

For your convenience and peace of mind, our inspection covers:

  • Determining the lift's suitability
  • Ensuring correct usage
  • Checking for wear on parts
  • Checking for correct signage

Need a lift serviced or installed?

Tell us what you need and we'll come back with honest, impartial advice.